Legal

Privacy Policy

This policy explains how All Properties & All Insurance Tenerife ("we", "us") collects, uses and protects your personal data when you use this website or contact us about our services, in line with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).

1. Data controller

All Properties & All Insurance Tenerife
Av. Palm-Mar, 26, Edif. El Mocan, Local 3A, 38632 Palm-Mar, Santa Cruz de Tenerife, Spain
Email: info@allpropertiestenerife.com · Phone: +34 922 894 938

2. What data we collect

• Contact details you give us through our enquiry form, by email, phone or WhatsApp: name, email address, phone number and the content of your message.
• Property requirements you share with us: budget, preferred areas, type of property and similar details.
• Technical data generated when you browse the site (such as browser type and pages visited), used only in anonymous, aggregated form.

3. Why we use it (legal basis)

• To answer your enquiry and provide the service you request — performance of pre-contractual and contractual measures (art. 6.1.b GDPR).
• To manage property sales, rentals, conveyancing and insurance mediation — contract and legal obligations (art. 6.1.b and 6.1.c GDPR).
• To keep in touch about properties matching your brief, where you have asked us to — your consent (art. 6.1.a GDPR), which you may withdraw at any time.

4. How long we keep it

Enquiry data is kept while we deal with your request and for up to two years afterwards, unless a transaction follows — in which case data is kept for the periods required by Spanish tax, anti-money-laundering and property law.

5. Who we share it with

We do not sell your data. It may be shared only with professionals involved in your transaction (notaries, lawyers, insurers, financial entities), with service providers that host our website and email, and with public authorities where the law requires it.

6. Your rights

You may request access to, rectification or erasure of your data, restriction of or objection to its processing, and portability, by writing to info@allpropertiestenerife.com. You may also lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

7. Cookies

This website does not use advertising or profiling cookies. Only technical means strictly necessary for the site to function are used, together with third-party fonts (Google Fonts) and embedded maps, which may process your IP address when loaded.

8. Security

We apply appropriate technical and organisational measures to protect your data against unauthorised access, alteration or loss.

Last updated: July 2026